Dear Customers,

to be a performing and reliable partner in the future our vision is the continuing improvement as a business objective

To help us accomplishing this goal please fill out this short survey to give us the opportunity to adjust our offers and services to your specialized needs.

You can find more information about our activities for quality improvement and environment protection on our website www.laser2000.de.

We thank you for your support!

Your Laser 2000 Team.

Fields with a * are mandatory.

Please rate our products and services: *

	++	+	o	-	--
Product quality
Order Processing
Staff competence
Reaction time to requests
Staff availability
Staff kindness
Quality of informational materials(www, catalogs, newsletter)
Complains and reclamation process

++ = very good
+ = good
o = satisfying
- = improvable
-- = bad

Which three of these criteria are the most important for you?

Criteria 1: * - Select -Product qualityOrder ProcessingStaff competenceReaction time to requestsStaff availabilityStaff kindnessQuality of informational materials(www, catalogs, newsletter)Complains and reclamation process

Criteria 2: * - Select -Product qualityOrder ProcessingStaff competenceReaction time to requestsStaff availabilityStaff kindnessQuality of informational materials(www, catalogs, newsletter)Complains and reclamation process

Criteria 3: * - Select -Product qualityOrder ProcessingStaff competenceReaction time to requestsStaff availabilityStaff kindnessQuality of informational materials(www, catalogs, newsletter)Complains and reclamation process

We would like to hear your proposals, questions and remarks:

Word verification: * (verify using audio)

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